Order Processing & Export Procedure
Last updated: May 2026
This page explains how we handle your order from payment to shipment, in compliance with Indonesia’s plant export regulations.
1. Overview
Rare Seeds ID follows official export procedures to ensure all shipments meet regulatory requirements.
Because seeds are classified as plant material, additional processing time is required before shipment.
2. Processing Timeline
After your payment is confirmed, your order goes through the following stages:
Stage 1 — Export Application
Estimated time: 7–10 working days
We submit your order for export approval in accordance with Indonesian plant export regulations.
This process includes:
- documentation preparation
- compliance checks
- submission to relevant authorities
Your order cannot be shipped until this approval is completed.
Stage 2 — Laboratory Inspection (If Required)
Estimated time: up to 7 working days
Some shipments may require laboratory testing depending on:
- destination country requirements
- type of seeds
If required:
- seeds are inspected and tested before export
If not required:
- this stage is skipped, and processing continues immediately
Stage 3 — Shipment Preparation
Estimated time: 2–3 working days
Once all approvals are completed:
- seeds are finalized and packed
- shipment is arranged with the selected carrier
- tracking details are prepared
You will receive:
- shipment confirmation via email or website update
- tracking information (when available)
3. Total Processing Time
Estimated total processing time:
- Without laboratory inspection: 9–13 working days
- With laboratory inspection: 16–20 working days
These timelines are estimates and may vary depending on:
- regulatory processing speed
- destination requirements
- public holidays
4. Important Notes
- Orders are processed only after full payment is confirmed
- Export approval is mandatory and cannot be bypassed
- Some delays may occur due to government or regulatory procedures
- We prioritize compliance to ensure successful international delivery
5. Transparency Commitment
We aim to keep our process clear and transparent.
If your order requires additional steps or experiences delays, we will inform you accordingly.
6. Contact
For questions about your order status:
Email: info@rareseeds.id
WhatsApp: available for order updates