Privacy Policy • Rare Seeds ID

Privacy Policy

Effective Date: 26 February 2026

At Rare Seeds ID, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our store to purchase seeds, plants, or tubers.

1. Information We Collect

We collect information that allows us to fulfill your gardening orders and provide a better shopping experience:

Order Details: Name, billing address, shipping address, email, and phone number.
Payment Information: Processed securely through third-party gateways (e.g., Stripe, PayPal). We do not store your full credit card numbers.
Technical Data: IP address, browser type, and usage data via cookies to manage your shopping cart and analyze site traffic.

2. How We Use Your Information

We use your data for the following purposes:

Order Fulfillment: To process transactions and ship live plants or seeds to your door.
Customer Support: To respond to your gardening inquiries or order issues.
Compliance: To meet legal and agricultural requirements, such as recording sales for tax or phytosanitary purposes.
Marketing (Optional): To send seasonal planting reminders or catalogs, only if you have explicitly opted in.

3. Sharing Your Information

We do not sell your personal data. We only share information with:

Shipping Carriers: [DHL] to deliver your perishable items.
Agricultural Authorities: If required by law for phytosanitary certification or to comply with invasive species regulations during interstate or international transport.
Service Providers: Secure platforms that host our website and process payments.

4. Data Security & Retention

Security: We use SSL/TLS encryption to protect your data during checkout.
Retention: We keep your order history as long as necessary for tax purposes or to provide ongoing support for your perennial plants and tubers.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request the correction or deletion of your information.
Opt-out of marketing communications at any time.

6. Contact Us

For any questions regarding this policy or your data, please contact:
Rare Seeds ID
Email: info@rareseeds.id
WhatsApp contact: +6282231147798